Terms of Service

OVERVIEW

This website is operated by Ashmore London. Throughout the site, the terms "we", "us", and "our" refer to Ashmore London. By using our site and services, you agree to comply with the terms, conditions, policies, and notices detailed here.

By accessing our website and/or purchasing something from us, you engage with our "Service" and agree to be bound by the following Terms of Service (“Terms”, “Terms of Use”). These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By using any part of the site, you agree to these Terms. If you do not agree, you must not access or use the website or services.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update or change these Terms at any time.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your jurisdiction or have consented to allow your minor dependents to use this site.

You may not use our products or services for illegal or unauthorized purposes. You must not violate any laws in your jurisdiction, including copyright regulations.

The transmission of any malicious software, including viruses or destructive code, is strictly prohibited. Any breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that content (excluding credit card data) may be transferred unencrypted and may involve transmissions across various networks and modifications to conform to technical requirements.

Credit card information is always encrypted when transmitted online.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written consent from us.

SECTION 3 – INFORMATION ACCURACY

We do our best to keep the information on our site accurate and up to date. However, we are not responsible for inaccuracies or outdated content.

Information provided is for general use and should not be the sole basis for making decisions. Always consult more reliable sources. Use of this material is at your own risk.

We may modify site content at any time but are under no obligation to do so.

SECTION 4 – SERVICE & PRICING CHANGES

Product prices may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We are not liable for any changes, price adjustments, or suspensions of the Service.

Order Placement: Clicking the “Buy” button constitutes an offer to purchase. You will receive an automated email confirming receipt of your order, but this does not represent a binding contract.

Warranty: All statutory rights apply.

SECTION 5 – PRODUCTS & SERVICES

Some products or services may be available exclusively online and may have limited quantities. Returns and exchanges follow our return policy.

We strive to display product images and colours accurately, but we cannot guarantee how they will appear on your device.

We may restrict product sales to specific regions or individuals, and we reserve the right to limit quantities. All descriptions and pricing are subject to change at any time.

We do not guarantee that any product, service, or information will meet your expectations or that any errors will be corrected.

All products are shipped directly from our supplier in China. Customers are responsible for any customs duties or import fees.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. Restrictions may apply to orders using the same account, payment method, or address.

If your order is changed or cancelled, we may attempt to notify you using the contact information you provided.

You agree to provide accurate, complete, and current purchase and account details. Please update your info promptly so we can process your transactions smoothly.

See our Return Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools over which we have no control.

These tools are provided "as is" without warranties or endorsements. Use them at your own risk, and ensure you agree with the third party’s terms before use.

SECTION 8 – THIRD-PARTY LINKS

Some services or content may include third-party materials. Links may direct you to external websites we do not control.

We are not responsible for third-party content, products, or services and shall not be held liable for any related transactions. Review their terms and policies before proceeding.

SECTION 9 – USER COMMENTS & FEEDBACK

If you submit content (e.g. suggestions, proposals, ideas), you agree that we may use, modify, distribute, and publish it without obligation to you.

We may, but are not obligated to, monitor or remove content we deem inappropriate or unlawful.

Your comments must not infringe third-party rights or contain offensive or harmful material. You are solely responsible for the content you submit.

Any customs charges are not included in the price and remain the customer’s responsibility.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, information on our site or within the Service may contain typographical errors or inaccuracies.

We reserve the right to correct these and update or cancel orders where needed—without prior notice, even after you've submitted an order.

We are not obligated to update or clarify information except as required by law.

SECTION 12 – PROHIBITED USES

You must not use the site or its content:

  • For unlawful purposes

  • To infringe intellectual property

  • To harass, discriminate, or spread false information

  • To introduce malicious code

  • To spam, phish, crawl, or scrape

  • To bypass security measures

Violation of these rules may result in termination of your access.

SECTION 13 – WARRANTY DISCLAIMER & LIABILITY LIMITATION

We do not guarantee uninterrupted, secure, or error-free access to our Service.

All products and services are provided “as is” and “as available.” We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

Ashmore London, including all employees and affiliates, shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Services or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Ashmore London and its affiliates, partners, and staff harmless from any claims or demands resulting from your breach of these Terms or violation of laws or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found unenforceable, the rest will remain valid and enforceable to the maximum extent permitted by law.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate them if you violate any part of these Terms, and you will remain liable for any outstanding payments.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on the site, constitute the full agreement between you and Ashmore London and supersede any prior communications or agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update or replace any part of these Terms by posting changes on our website. Continued use of the site after changes have been posted constitutes your acceptance.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:
📧 support@AshmoreLondon.com